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Repeated Unexpected Error




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BGMaxie



Joined: 28 Nov 2009
Posts: 63
PostPosted: Wed Aug 18, 2021 5:21 pm Reply with quote
Quote:
We're terribly sorry but an unexpected error occured while accessing this page.

Thank you for your understanding.

I've been getting that message repeatedly when trying to open pages and it is getting really annoying. What's going on?
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10425
Location: Do not message me for support.
PostPosted: Fri Aug 20, 2021 2:41 pm Reply with quote
Could you give us a bit more detail ?

How long have you been getting the error, are you still getting it, what pages, etc... ?
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BGMaxie



Joined: 28 Nov 2009
Posts: 63
PostPosted: Fri Aug 20, 2021 5:46 pm Reply with quote
Tempest wrote:
Could you give us a bit more detail ?

How long have you been getting the error, are you still getting it, what pages, etc... ?

Something like 2-3 days, I get it whenever I open any of the article pages here www.animenewsnetwork.com/ and it needs me to press enter again (F5 doesn't do it) for the pages to load properly. And yes I'm still getting it.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
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PostPosted: Mon Aug 23, 2021 3:09 pm Reply with quote
Press Enter? I've never seen that. Can you post a screenshot?
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BGMaxie



Joined: 28 Nov 2009
Posts: 63
PostPosted: Mon Aug 23, 2021 5:29 pm Reply with quote
Tempest wrote:
Press Enter? I've never seen that. Can you post a screenshot?

This is what I get, and reloading page/F5 doesn't exit me from that, I gotta literally go to the space where you put the link and press enter for the page to load properly.
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Tempest
I Run this place.
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Joined: 29 Dec 2001
Posts: 10425
Location: Do not message me for support.
PostPosted: Wed Aug 25, 2021 8:17 am Reply with quote
And after you enter the ULR into the Address bar, do you get the page properly ?

If you do, could you go to the bottom right hand corner and click on the exclamation icon? That will create an error report that will give us a lot more information.

Thanks

-t
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BGMaxie



Joined: 28 Nov 2009
Posts: 63
PostPosted: Wed Aug 25, 2021 10:14 pm Reply with quote
Tempest wrote:
And after you enter the ULR into the Address bar, do you get the page properly ?

If you do, could you go to the bottom right hand corner and click on the exclamation icon? That will create an error report that will give us a lot more information.

Thanks

-t

I just did as you instructed.
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3783
Location: Montreal
PostPosted: Tue Aug 31, 2021 9:20 pm Reply with quote
Yeashrg I see the problem.
It's a bit tricky, I can't fix it immediately.
In the meantime can I ask you to logout and login again? That should "fix" the issue for a few weeks.
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BGMaxie



Joined: 28 Nov 2009
Posts: 63
PostPosted: Fri Sep 03, 2021 4:49 pm Reply with quote
Dan42 wrote:
Yeashrg I see the problem.
It's a bit tricky, I can't fix it immediately.
In the meantime can I ask you to logout and login again? That should "fix" the issue for a few weeks.

Yes it has, at least for now. Thanks.
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